Need to get in touch?

We always like to hear from people, and not necessarily just the good stuff. Sure, we want to know what you like about our teas, but we also really want to know what you don’t, as it’s the only way we can improve and get better. Please fill in the quick form below and we'll get back to you as soon as we can.  This is usually within 24hours (Mon - Fri) but please bear with us as sometimes it can be a little longer.  If you haven't had a response within 2 working days then do call us on +44 (0) 203 141 8495 (for online order queries) or on +44 (0) 208 568 1313 (for trade order queries)

want to be a teapigs stockist? please visit our trade page.

  • Email

    We like to chat on the phone but, as a rule, sending an email will get a faster response!

    For online order enquiries please email

    For  trade customers enquiries and to place a trade order please email

    For international enquiries and to place an international order please email 

    For press enquiries please email 

    For any other query, please use the contact us form.

  • Telephone

    Sending an email will get a speedy response but If you would like to speak to a teapig directly, then please call the office on:

    +44 (0) 203 141 8495 for online order enquiries

    +44 (0) 208 568 1313 for trade orders and enquiries

    +44 (0) 203 141 7092 for international orders and enquiries

    +44 (0) 203 141 7090 for press enquiries

    For any other query, please use the appropriate contact us form.

  • Post

    If you prefer to get in touch via good old-fashioned snail mail, our address is: 

    3 the old pumping station
    pump alley
    TW8 0AP