Subscribe and Save

Everyone drinks tea differently, so we've made our subscriptions just as flexible. Subscribe to your favourite teapigs teas and enjoy 15% off every order, choosing a delivery schedule that suits you – from every week to every 16 weeks. Whether you're a daily tea drinker or prefer to top up less often, you can change, pause or cancel your subscription whenever you like.

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How do I subscribe?

It’s easy to subscribe – on each product page you will see an option called ‘Subscribe and Save’. Select your pet’s preferred product(s) and choose how often you would like to receive your deliveries.

How do I make changes or cancel / pause my subscription?

Our Subscription Service is very easy to manage. You can change your next order date, skip an order, change your selected frequency, or cancel by visiting the subscription section of your account. Please allow up to 24 hours for any changes or cancellations to be processed.

Can I change the products in my subscription?

You can change the products in your subscription. Please visit the subscription section of your account or contact our Customer Care team who are more than happy to help. Please note that making changes to your subscription via the Customer Care is best done with at least 2 working days notice.

What frequency can I schedule my subscription for?

You can set up your subscription for a frequency that suits you. There's a minimum of 2 weeks between orders and a maximum of 16 weeks.

You can change your selected frequency at any time by visiting the subscription section of your account. If you do this, please remember to also update your next order date — otherwise your next order may go out sooner than expected, based on your old frequency.

Otherwise, please contact our Customer Care team, who are more than happy to help.