Delivery

Delivery truck graphic

We've put a little table together below to help answer any questions you might have about our delivery options. If we haven't quite covered it all and you're looking for a more specific answer, feel free to contact us.

We ship to almost everywhere, although there are a few exceptions. If you can't find your country on our list, get in touch. we might be able to help you find teapigs somewhere near you.

We always dispatch orders within 2 working days of an order being placed, we then hand the orders and control from that point on over to one of our delivery partners.

Usually you'll receive a UK order (no matter the method you choose) within 5 working days. International orders usually arrive within 10 working days. Please allow up to 7 working days for UK orders, and 15 working days for international orders before getting in touch though, as we can't take any action until after that period of time! Some orders just take a little bit longer.

To contact us email or call +44 (0) 203 141 8495

UK Customers

ServicePriceInfo
Royal Mail 48-hour tracked £3.50 (FREE over £35.00)

3-6 working days from order date.

*In order to get your tea in time for Christmas make sure your order has been placed by Tuesday 20th December 2pm.*

CollectPlus £3.75 (FREE over £35.00)

3-6 working days from order date.

*In order to get your tea in time for Christmas make sure your order has been placed by Monday 19th December 2pm.*

Interlink Express £5.50

Next working day, if ordered before 2pm on a working day. Shipments to UK highlands, islands and Northern Ireland take 2 working days.

*In order to get your tea in time for Christmas make sure your order has been placed by Thursday 22nd December 2pm. If you're in the UK highlands, islands and Northern Ireland make sure your order is placed by Wednesday 19th December 2pm.*

International Customers

**please note** some orders are too heavy / large for Royal Mail or Spring Global Mail to transport for us. In this rare case, we will be in touch with an international courier quote for you. We'll usually do this for any orders over £150.00 and / or 2kg.

ServicePriceInfo
Royal Mail tracked (EU) £11.60

8-10 working days from order date.

Royal Mail tracked (non-EU) £15.00

8-10 working days from order date.

Spring Global Mail (FR, DE)

£3.50 (FREE over £40.00)

10-15 working days from order date.

Spring Global Mail (NO)

£8.00

10-15 working days from order date.