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stockist of the month - beauty at the bay

Posted by Sarah on 6th September 2017

stockist of the month - beauty at the bay

Each month, we run a competition with our wonderful stockists, to find our stockist of the month! This month, their challenge was to try out a teapigs teashake. Our winner was Beauty at the Bay in Essex with their amazing apple and cinnamon creation!

How long have you been a teapigs stockist and what made you choose our tea?

We have stocked teapigs now for just over two years. We chose teapigs as it really suits our salon – from the styling of the brand to the ethos of the company. I think theres noting better than having a loyely treatment and enjoying a great cup of tea with it – and teapigs do great tea! The customer service from teapigs is great too, which is really important – something we pride ourselves on too! 

 

If you could only have one teapigs tea for the rest of your life, which would you pick?

It would still have to be Popcorn - I’ve been loyal to his one since the beginning and still can’t get enough!

 

How do you use teapigs matcha?

Were currently developing a lovely new exfoliating treatment to complement our recently expanded premises and will be serving Matcha after the treatment as part of the experience.  

 

What made you want to set up shop?

My mum said that since I was able to hold a bottle, if it wasn’t full of milk, it was full of nail polish. I’ve always been a ‘girly girl’ and truly believe there is no better job in the world than the one I have. 

 

Have there been any hiccups along the way?

Not really any hiccups, but plenty of highs. We were recently named Scratch Magazines Nail salon of the year in their annual national awards – a huge achievement considering the quality of the salons we were up against! We were secret shopped for this award and were given a month period during which they were going to do it in and that was pretty hairy. The team and I pride ourselves on delivering first class customer service alongside our treatments and have all worked together for quite some time but its still a pretty anxious time when you're waiting for that to happen …but we did it! 

 

Have you ever had any exciting celeb customers?

Yes, but due to the nature of our work, we couldn’t possibly spill the beans…..or the tea!

 

Apart from tea (obviously!) what is your best seller?

Our best sellers are what we fondly call our ‘hero products’ from our skincare line, Dermalogica. Theres an exfoliator called Daily Microfoliant whichcontains rice enzymes and papain and it literally transforms your skin and yet its gentle enough to use over your delicate eye area. I love it!  

 

What’s the craziest customer request you’ve ever had?

We get them daily but nothings ever too much for our lovely loyal clients. We love to go above and beyond for our clients and so think nothing of putting our multi-tasking skills to the test and soothing crying babies whilst waxing their mummas through to late night gift voucher deliveries for forgetful partners!